Privacy Policy

1. Who We Are

Aladdin IT World ("we", "us", "our") operates as a Certified Pre-Owned MacBook retailer based at Thamarassey, Calicut, Kerala, India 673573. This Privacy Policy explains how we collect, use, and protect information when you interact with us through our website, WhatsApp, or other communication channels.

2. Information We Collect

When you contact us or make a purchase, we may collect:

• Your name, phone number, and email address
• Delivery address for shipping purposes
• Payment details (processed securely through third-party payment providers — we do not store full card details)
• Communication history via WhatsApp, email, or phone

3. How We Use Your Information

• To process and fulfil your orders
• To provide warranty support and respond to service requests
• To communicate updates about your order or inquiry
• To improve our products and customer service

4. Information Sharing

We do not sell or rent your personal information to third parties. We may share necessary information with delivery partners and payment processors solely to complete your transaction.

5. WhatsApp Communication

When you message us on WhatsApp, your messages are subject to WhatsApp's own privacy policy in addition to this one. We use WhatsApp solely to communicate about inquiries, orders, and support.

6. Data Security

We take reasonable measures to protect your information from unauthorized access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at aladdinitworld@gmail.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact Us

For any questions about this Privacy Policy, contact us at aladdinitworld@gmail.com or via WhatsApp at +91 9136922696.